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Customer Service
Customer service is very important in the service industry. Lots of people join this industry because they think that they can serve their customers in a better way.
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So how do you get more personal training clients? This is the million dollar question that every personal trainer asks at some point in their career and I have a simple answer for you today. If you want more personal training clients then you need to create raving fans. Yes, I mean clients who at [...]
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What can you learn from flying first class and how can you apply it to your business? Well, let me tell you I finally get it! This past week I had to fly to Orlando due to the passing of my Grandfather and I flew first class. This was only the second time I have [...]
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I thought Customer Service was dead! I am happy to say it is not! You see every week in our staff meeting we have a time to share great customer service stories with the staff and for the last three months I have been on able to share any real great experiences but last night [...]
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